Get Smarter - Faster - With Customer Sense
Product Development Research, Soul Cycle
“All the work went to the executive team and was reviewed by the CEO. Nicole’s research helped inform our decisions on hardware, software, content and brand positioning, all of which helped us determine the direction we’re taking to launch the business.
It was so valuable. The organization is now pro-research, open to listening to customers. We know that it’s the right way to make business decisions.” - Stephany Kirkpatrick, VP Strategy & Growth (now founder and CEO of Orum.io)
Omni Channel Experience, American Eagle
“We needed first party research, grounded in customer experience, to make the site the best it could be. Someone to bring the company along.” - Joe Megibow, SVP/CDO Purple, American Eagle
Site Experience Strategy, Atlantic Philanthropies
"I've hired Customer Sense Consulting for three projects. Time and again, the CSC team saved us time and money by ensuring our products exceeded our customers' wants and needs."- Elizabeth Cahill, Chief Communications Officer, The Atlantic Philanthropies
Teaching Human Centered Design Practices, Rally Health
“We were working without any real information and Nicole helped increase awareness of the importance of human centered design within our group. The end result was incredible.” - Katey Brown, Director Customer Experience and Insights, Rally Health
